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TSA Surgery - Wales - Sept 2019 - (South Wales)

TSA - The voice of technology enabled care

Friday, 27 September 2019 from 10:30 to 13:30 (BST)

TSA Surgery - Wales - Sept 2019 - (South Wales)

Registration Information

Type End Quantity
TSA Surgery - Wales 27 Sep 2019 Free  

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Event Details

TSA Surgeries provide members with an opportunity to meet with the TSA team and also with other members in their region, giving members the perfect opportunity to come together and learn from and share knowledge with each other.


TSA Surgeries are aimed at our Full, Associate and RPI members only. Unfortunately TSA Supply members are not permitted to attend TSA Surgeries.


The Surgeries aim to be fully interactive, and encourage participation from all attendees. Surgeries are aimed at individuals that lead or manage services, for example, Service Managers, Call Centre Managers and Operational Managers.


Following some short updates from TSA, we will open the floor to attendees to share their successes, or to raise any challenges that they are facing. We see these events as a great learning and networking opportunity for all attendees.


Due to capacity this event will be limited to one representative from each member organisation.


When: 27th September 2019, 10:30 – 13:30


Please Note: This Surgery is kindly hosted by Wales and West Housing Association.


The meeting will take place at two office locations simultaneously, and there will be a video conferencing link to connect both locations.


Presentations will be delivered by a TSA representative from the Southern office, but those attending the Northern office will have the same opportunities to hear the presentations and ask questions of the TSA representative.


By booking via this page you are booking to attend in person at the southern office.


Where: Wales and West Housing Association, Head Office, Archway House, 77 Parc Tŷ Glas, Llanishen, Cardiff CF14 5DU



Outline Agenda: 

10:00 – 10:30    Arrival and Networking


10:30                Surgery Begins


                          Session One
                          Opening welcome and short updates from TSA on:
                          The digital shift and cyber security
                          The Quality Standards Framework
                          QSF KPI Review
                          TSA events programme
                          Training and education programme
                          Website Development



                          Session Two
                          Open discussion and shared learning session, to include:

                          Successes and achievements from within the region 
                          Challenges that are being faced
                          Discussions regarding any:
                          Technical queries
                          New suppliers/products
                          Operational issues


                          Session Three
                          To conclude the Surgery we will ask attendees to: 

                          Any other business
                          Recap the key actions
                          Confirm the date and location of the next meeting


13:30                 Close of the Surgery


Please note: All delegates will receive a reconfirmation of thier booking one week prior to the event.


If you would like to attend, please register your details via this Eventbrite page. 


If you have any questions, please contact the TSA on 01625 520 320 or via email: 

Do you have questions about TSA Surgery - Wales - Sept 2019 - (South Wales)? Contact TSA - The voice of technology enabled care

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When & Where

Wales and West Housing Association
Head Office, Archway House,
77 Parc Tŷ Glas,
CF14 5DU Llanishen, Cardiff
United Kingdom

Friday, 27 September 2019 from 10:30 to 13:30 (BST)

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TSA - The voice of technology enabled care

TSA is the industry body for Technology Enabled Care (TEC), representing the largest industry specific network in Europe and bringing together a growing membership of organisations across local government, health and the private sector.

It is estimated that TSA’s members currently help over 1.7 million people to remain in their own homes (rather than hospitals, care homes and other institutional settings) – supported by their families, friends and carers in familiar surroundings.

TSA works across health, housing and social care through a wide range of public services (NHS, local authorities, Fire and Rescue Services), housing associations, leading industry suppliers, independent and voluntary sector organisations.

TSA welcomes all organisations who have a professional or commercial interest in the provision of technology assisted services, including telecare, telehealth and mHealth.

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