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Ulster Bank Meet Up - I engage with my customer (Belfast)

Royal Bank of Scotland Entrepreneurship

Tuesday, 22 August 2017 from 12:00 to 14:00 (BST)

Ulster Bank Meet Up - I engage with my customer...

Ticket Information

Type End Quantity
Free Admission (I am an Entrepreneurship Spark Business) 17h 56m Free  
Free Admission (I'm part of the bank's Entrepreneurial Developent Academy) 17h 56m Free  
Free Admission 17h 56m Free  

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Event Details

 


In this ever flexible universe we know to well how rapidly things can up and change. Likewise with changing trends, external pressures and technology it is now more important than ever to engage with customers and understand their needs. Growing technology, transport and social media has meant that customers shop around and demand new and improved products, services and offers 24/7.

 

In this Meet Up we will explore why you need to know who your customer is, how you can get a better understanding of them and, with that knowledge, ensure your product or service meets, and exceeds, their expectations!

 

We will be joined by Anne McReynolds, Chief Executive of the MAC (Metropolitan Arts Centre). Anne has overseen the MAC from conception, to opening 5 years ago, to the success it is today. The MAC has a real understanding of who their customer is and have surpassed targets set at the beginning of the MAC project, welcoming over 1.5 million visitors since opening  The MAC were also shortlisted for the prestigious Museum of the Year award in 2015, one of the youngest organisations ever to have made the shortlist.

 

Anne will share how the MAC has gained a real understanding of their customer and how this has played a part in their success, while giving you practical hints and tips.

 

We’ll also hear from entrepreneurs who will share how they gain customer insight and what they do with the information to best serve their customers and grow their business


 

 

Agenda

12.00- Arrive and Networking

12.15- Welcome

12.25 – Panel of speakers

12.55- Q&A

13.05 –Close and move to Networking

 

 

By registering for this event we will get in touch with you via email to get some feedback on the event itself and get in touch to invite you to any future, similar events.   If you’d not like us to contact you please email us on EntrepreneurEventsSNI@rbs.co.uk

 

Do you have questions about Ulster Bank Meet Up - I engage with my customer (Belfast)? Contact Royal Bank of Scotland Entrepreneurship

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When & Where


Entrepreneurial Spark powered by Ulster Bank
Lombard House, 6th Floor,
10-20 Lombard Street,
BT1 1RD Belfast
United Kingdom

Tuesday, 22 August 2017 from 12:00 to 14:00 (BST)


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