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UNConference - Networking event for involved tenants and staff

Yvonne Davies

Thursday, 26 April 2018 from 10:15 to 15:15 (BST)

UNConference - Networking event for involved tenants...

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Ticket Type Sales End Price Fee VAT Quantity members   more info Ended £38.00 £0.00 £7.60
Non Members of Ended £55.00 £0.00 £11.00

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Event Details

Tickets now available.

By popular demand..... we are putting another of our popular "unconferences".

great for networking and learning from other interested in engageing tenants.

We will start with a presentation on the latest information on government direction on housing, regulation, involvement and support policies. 

Later we will discuss more on involvement and how we can get the best out of existing and new ideas - with lots of sharing of your experiences with eachother

Then - with no formal conference agenda for the rest of the day - YOU  decide what to talk about, around the tables- you will be networking with other tenants and involvement staff on at least 2 subjects formally and then as many opportunities as you have the energy for with other tenants and involvement staff  in breaks and over lunch.

You can choose on the day what you want to talk about and just join the table to discuss that topic.

But - We would love you to send in your chosen topics in advance, so we can help to make your day a success - please send them to

Ideas received so far include - remember you chose these on the day or suggest others:

  • Value for money - more than financial indicators!
  • Top tips for influencing landlords - surveys and comments
  • What might we see in the Green paper for tenants?
  • Data protection and tenant engagement
  • Tenant engagement in safety discussions - post Grenfell Tower Fire
  • How can we get better at being more transparent and open with customers?
  • New policies on rents for supported housing
  • Tenant Scrutiny - how can we get event better?
  • New homes - how can tenants influence design?
  • involving those who cant get to a meetings, for their opinions
  • Effective Community engagement
  • New requirements on value for money - measuring the quality and well as the maths
  • Tenants making suggestions for mproving services - what's useful information?
  • Top tips for getting the information you need
  • Tenant insight - top tips for digital engagement
  • Tenants on Boards and formal Panels - how can we maximise our influence?
  • Tenant scrutiny - latest ideas
  • Tenants supporting complaint procedures
  • Tenant research into cusotmer services

This is a truley participative event - we have Trafford Housing Trust hosting and  Warrington Housing Association Scrutiny Panel (WHASP) supporting the organisation of the this event. Thanks to them for their help in the facilitation of this. You will meet them on the door and on each table during the day.

Note: We are keen to maximise the number of tenants. Staff attending - you are welcome and we might need you to muck in and help the whole day along to maximise benefits for your customers.

The agenda looks like this:

9.45. Registration and refreshments

10.15    New direction in government housingm safety - what does this tell us? what does it mean?

11.00   Unconference session one

12.00   Feedback

12.30   Lunch – Yum! and more networking

1.30    Unconference session two

2.30   Feedback

2.55  Prize draw

3.00   Close members £40. Non members  £60. Prices include lunch and refreshments.  You can buy by pay-pal, or alternately, just tick the box underneath (it says - "show more options") which will take you to creditcard, cheque or invoice requests - for payment.

The venue is in Trafford, Manchester.

Free parking at the venue and in the adjoining streets and easy travel from any of the motorways.

The nearest Tram stop if you get the Train and Metro is: Trafford Bar 

Do you have questions about UNConference - Networking event for involved tenants and staff? Contact Yvonne Davies

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When & Where

1 St Brides Way
M16 9NW Manchester
United Kingdom

Thursday, 26 April 2018 from 10:15 to 15:15 (BST)

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UNConference - Networking event for involved tenants and staff
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