Question 1

Is this a live event or a recording?

Accepted Answer

This workshop has been recorded by Third Sector Network for you to watch on demand. The workshop becomes available to watch as soon as you have registered for a ticket and will continue to be available until the date/time listed for this event. You can watch it as many times as you want.

Question 2

Why is there a date and time for an event if I can watch it now?

Accepted Answer

This is because all event on Eventbrite need to have a date/time listed. You may watch the online recording any time from the point of booking. But, you must have watched it by the date listed as it will not be available beyond this point.

Question 3

What if I want to ask questions about the topic?

Accepted Answer

Not a problem! The email address of the workshop host and expert will be provided at the end of the recording and you can contact them any time to ask questions. The more the merrier!

Question 4

How long is the workshop?

Accepted Answer

This particular workshop is 1hr 25mins long.

Question 5

What if I want multiple people to watch the workshop?

Accepted Answer

If they are able to gather around the same device to watch it, one ticket will suffice. However both Third Sector Network and Eventbrite policies prohibit sharing tickets so if multiple people are in multiple locations they will need their own ticket.

Question 6

"Our charity is very small with a tiny budget, is this workshop suitable for us?"

Accepted Answer

Yes, absolutely. Nothing we cover in this workshop requires big budgets (or a budget of any kind in most instances.) We can confidently say this workshop is suitable for ANY charity.

Question 7

Can I register someone else to watch it?

Accepted Answer

Yes. Their eTicket will be emailed to them. This will have a button on it saying "View Links" that will take them to the event recording.

Question 8

Is there a refund policy?

Accepted Answer

Yes. If you have booked the workshop in error, you need to contact us immediately and any refund request made within 30 mins of booking will be arranged 'no questions asked'. After this point they are at our discretion.

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