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Understanding Engagement (Oct 2011)

engaging together

Monday, October 17, 2011 from 9:00 AM to 2:00 PM (BST)

Understanding Engagement  (Oct 2011)

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Understanding Engagement Oct 2011 12 Tickets Ended Free  

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Event Details

The purpose of this training is for participants to develop underpinning awareness and knowledge in relation to an empowering approach to engaging communities and relate them to real work situations.

We will encourage a relaxed and friendly atmosphere and you will have opportunities to meet and network with officers and volunteers from different organisations working with communities in Dudley Borough.

During this training session you will:

  • find out about the in it together approach
  • consider what we mean by community
  • understand what ‘engagement’ means
  • think about why we engage communities
  • identify barriers to engagement and ways to overcome them
  • recognise what makes you good at engagement and steps to get even better
  • share ways to make real engagement practice more empowering

Please note that this session is not about one-to-one customer service, but is about engagement
in terms of groups and community activities / projects.

Your trainers

  • Lorna Prescott, Senior Development Officer, Dosti.
  • Jody Pritchard, Community Health Improvement Programme Manager in Public Health, Dudley
    Primary Care Trust.
  • Leighton Pendry, Senior Research & Intelligence Officer in the Chief Executive’s Department,
    Dudley MBC.

Leighton, Jody and Lorna lead Dudley Community Partnership's Community Engagement Working Group. Leighton is responsible for Dudley MBC's Community Engagement Toolkit and related support, including the Council's commuity engagement database. Jody and Lorna each have over 10 years experience in community engagement and community development , working with community groups, young people, voluntary organisations and faith groups in Dudley Borough.

Cost and access

engaging together training is offered free of charge to people working or volunteering in Dudley Borough. (This training session is costed at £100 per person.) You can read more about our training at

We use venues which are fully accessible and we will try to meet other access requirements that you tell us about when you register.

Feedback from previous participants

“Well structured and clear pre-course information”

“Relaxed atmosphere”

“Brings up interesting debates and thoughts”

“It could help you to identify gaps in your practice”

“Made us consider different aspects of how our work benefits us and others”

“Positive and energising”

“Delivery was relaxed and professional”


Have questions about Understanding Engagement (Oct 2011)? Contact engaging together
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engaging together

We are a group of officers from different organisations; Dudley CVS, Dudley Council and Public Health and Dudley Clinical Commissioning Group.

We know that community engagement isn’t easy

We know that because it’s something we do in our roles, and some of us also manage people who work with communities.

Organisations want communities, groups and individuals to know about their services, be involved in decisions to shape or improve services, perhaps even deliver services together. Community engagement is still high on the agenda for most organisations and partnerships. 

We know that free training and support is important and  can make a difference

Over the last four years we have developed 12 different training courses and delivered them to nearly 400 officers and volunteers. We also host Community Engagement Network events three times a year, nearly 300 people have taken part in these so far. Feedback and evaluation from these activities highlight the value of bringing people together from different teams and organisations, the importance of developing confidence by learning how to do practical things and by reflecting on practice.

We estimate that we have helped organisations in Dudley to save over £30,000 in training costs by investing our own time in delivering support.

No-one asked us to do this

We develop and deliver this training and support because we found out during some research that many officers and volunteers aren’t confident about their community engagement skills and can find the prospect of engagement quite scary. Often people don’t know who else is doing related or similar work.

We are:

Lorna Prescott. Senior Development Officer at Dudley CVS
Jody Pritchard, Public Health Programme Manager at The Office of Public Health
Donna Roberts, Research & Intelligence Officer at Dudley Council, seconded to Dudley CVS
Helen Ashford, Community Engagement Advisor, Dudley Clinical Commissioning Group
Nicki Burrows, Children’s Development Officer at Dudley CVS
Kat Lafferty, Community Safety Team at Dudley Council

  Contact the Organizer

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