Understanding Exporting & Incoterms®

Turning Export Complexity into Competitive Advantage

Exporting presents great opportunities, but it also brings complexity. Mistakes in contracts, pricing, delivery terms or risk allocation can lead to: unexpected costs, customs delays, disputes with buyers, lost margins, cash flow problems and compliance breaches.

Many businesses can sell overseas — but few do it with consistent control, visibility and confidence. This workshop helps you change that. It focuses on the fundamentals of exporting linked to commercial and operational pressures, and equips your team with the skills needed to reduce risk, improve efficiency and protect profitability.

What You Will Gain from This Export Training

This workshop equips participants with the skills and confidence needed to manage exports effectively, reduce risk and strengthen international operations.

We will cover:

Exporting Fundamentals

• The export process from enquiry to delivery
• Risks, costs and responsibilities in international trade

What Incoterms® Are and How They Work

• Why Incoterms® exist and what they govern
• What isn’t covered by Incoterms® (insurance fine-print, customs obligations, payment terms)

Choosing the Right Delivery Terms

• How Incoterms® affect pricing and risk
• What terms buyers commonly request and why
• How to balance commercial expectations with operational realities

Incoterms® and Export Costs

• Who pays for freight, insurance and export clearance
• How delivery terms impact VAT, duties and certification costs
• How to avoid hidden costs that erode margin

Export Documentation and Compliance

• Commercial invoice requirements
• Packing lists and transport documentation
• Certificates of origin and special documentation needs
• E-commerce exports and documentation differences

Export Risk Scenarios and Operational Examples

• Real-world incident reviews (damage, late delivery, non-arrival)
• How delivery terms influence responsibility
• Managing claims and export problem resolution
• Integrating Incoterms® with Internal Processes

What You’ll Walk Away With

By attending, you will:

✔ Reduce disputes over export deliveries
✔ Improve negotiation of delivery terms with buyers
✔ Avoid costly errors in contracts and shipping
✔ Understand how delivery terms affect duties and compliance
✔ Build internal processes that save time and money
✔ Deliver goods more efficiently and with greater customer satisfaction

Who Should Attend

This workshop is ideal for export managers and sales directors, finance, accounting and compliance teams, operations and logistics professionals, and anyone involved in international contracts or invoicing. It is particularly valuable for those responsible for managing risk, costs and compliance across international sales and delivery processes.

Secure your place now and take the guesswork out of exporting and delivery terms. Gain practical knowledge that safeguards profit, improves operations and gives you confidence in every trade.

Full day training event, including an 1-hour lunch break at 12:30pm

Our professional training events are delivered live online via Zoom.

Chamber International Training Academy - online programme here

Refund Policy - Refunds up to 7 days before the event. Eventbrite's 5% processing fee is non-refundable.