Understanding Gambling Harm for Professionals: Nikki's Story

Deliverd by GamCare, Understanding Gambling Harm for Professionals – Nikki’s Story is a powerful one-hour session centred on the lived experience of Nikki Adams, who bravely shares how gambling harm shaped her life. This session offers professionals a rare and impactful opportunity to deepen their understanding of gambling harm and strengthen their ability to support women affected by it.

Who is this session for?

• Money guidance practitioners in the third, community, and public benefit sectors–if you’re a volunteer or member of staff and talk to people about money in your role, this session is for people like you!
• Anyone supporting others with money-related conversations working directly with customers or in a role that shapes service delivery such as health and social care, domestic abuse services, financial wellbeing, community roles, education, safeguarding, housing, and other frontline or advisory positions.
• If your work involves supporting women’s wellbeing, safety, or financial stability, this session is for you.

What to expect

Across this engaging one-hour session, you will:

• Hear Nikki’s powerful lived-experience story through an exclusive video message
• Gain deeper insight into the emotional, financial, and social impacts of gambling harm on women
• Learn practical lessons from lived experience to strengthen your support approach
• Connect with other professionals working to reduce gambling harms
• Access tools, resources, and guidance to better identify, respond to, and support women affected by gambling harm.

Money Guiders Competency Framework

Technical Domain: Knowing your Customer

Accessibility
We are committed to making this event accessible to everyone. If you have any accessibility requirements, please let us know using the form fields when registering or email us at money.guiders.wales@maps.org.uk

About Money Guiders

Money Guiders is a free self-development programme designed to help money guidance practitioners improve their knowledge, skills, and confidence. Provided by the Money and Pensions Service, it's aimed at staff and volunteers working in the third, community and public sectors. With over 20 hours of e-learning, hundreds of events on offer and a community of practice at your side, this free programme will help you to help others.

Join the Money Guiders Community
Become part of a UK-wide community of practice. As a member, you’ll receive priority access to learning events, workshops, newsletters, and networking opportunities—all in partnership with the Money and Pensions Service.

👉 Register for the Money Guiders Community today!