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Increase confidence and fulfil potential training course

Understanding Workplace Coaching

Institute of Quarrying

Tuesday, 13 December 2016 from 08:30 to 16:00 (GMT)

Understanding Workplace Coaching

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Ticket Type Remaining Sales End Price Fee VAT Quantity
Promotional Rate
Promotional rate until 9th December 2016
14 Tickets 9 Dec 2016 £125.00 £0.00 £25.00

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Event Details

Delivered through an ILM Accredited trainer in conjunction with the IQ Academy.

This module, and the various activities within it, will introduce principles and practices associated with good practice in workplace coaching. The activities will require you to consider theories and models that align with each topic but, importantly, you will be expected to make parallels with your own experiences in the workplace, which will help in ensuring that you can lead your team effectively.   You will need to take the theories models and concepts introduced and apply them to workplace coaching situations and experiences.

  • Nature and role of coaching in the workplace
  • Behaviours required by a workplace coach
  • Skills, abilities and characteristics of an effective workplace coach
  • Importance of contracting and confidentiality
  • Development goals that can be met through coaching
  • Following a process of effective coaching using a recognised model (e.g. GROW, OSCAR, ARROW or similar)
  • The coaching relationship, how it gives power to a coach, and the responsibilities associated with the role
  • Exploration of the coach and line manager responsibilities – differences and potential conflicts
  • Importance of equality working in a diverse workforce, nature of values and attitudes and potential for abuse (e.g. power) in the coaching process
  • Promote equality of opportunity and avoid abusing their relationship with others
  • Contracting – purpose and content
  • The importance of confidentiality in coaching practice
  • Nature, purpose and importance of coaching records (diagnostic outcomes, development goals, coaching plans, coaching sessions, progress reviews, etc)
  • Progress monitoring methodologies and records

  • Assessment techniques and purpose (formative, summative, competence, knowledge, etc)
  • Range and value of different learning resources and facilities available to support coaching
  • Accessing learning support services
  • Range of resources that might be used in coaching, their preparation and use
  • Layout and location of coaching environment
  • Potential hazards and risks associated with coaching environment, coach’s responsibility for ensuring a safe environment
  • Recognition of learner needs beyond coach’s competence (personal, social or psychological problems, learning difficulties or disabilities) and available support services
  • Assessment tools for understanding and exploring preferences in the workplace e.g. learning styles, VAK. Belbin, situational leadership, interpersonal skills inventory, competency frameworks, conflict resolution etc
  • Organisational information and their relevance when coaching – job descriptions, behaviours, competency frameworks
  • Concept of learning styles and a practical model for coaches to use
  • Use and interpretation of an appropriate learning needs and styles assessment tools
  • Appropriate coaching approach to use with different learning style preferences
  • Nature and purpose of, and best practice in agreeing, goals and learning outcomes
  • Personal factors which can inhibit responsiveness to coaching (e.g. previous experiences, expectations, attitudes to being coached)
  • Strategies to overcome personal barriers to coaching
  • Practical barriers to coaching in the workplace (physical environment, managerial attitudes, time, work pressures, etc)
  • Strategies to overcome workplace barriers to coaching (negotiation, alternative locations, etc)

 Your trainer

Andrew Mason has run his own Training and Development Consultancy for over 25 years and has extensive experience in both public and private sectors designing and delivering training programmes for all levels of management. His leadership & management experience has come from both the public sector and a large communications company as well as running his own business. 

Andrew has also worked with the Institute of Leadership and Management as a Business Consultant, External Verifier and Business Consultant - International for over 6 years building on his own experiences of running ILM programmes over a number of years. 

Key skills are Consultancy, Management Development, Train the Trainer, Presentation Skills, Quality Management, Customer Service and Assessment and Internal/External Quality Assurance. Andrew is also a Fellow Member of the Chartered Institute of Personnel and Development and a Member of the Institute of Leadership and Management. 

Leadership & Management design and delivery experience for organisations such as The Rank Group, Birmingham City Council, VolkerWessels UK Ltd, The Scottish Prison Service College, Northamptonshire County Council, Abu Dhabi Police and a wide range of organisation across most sectors gives Andrew the experience for delivering informative and fun training programmes.


Do you have questions about Understanding Workplace Coaching? Contact Institute of Quarrying

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When & Where

Institute of Quarrying
McPherson House, 8a Regan Way
Chetwynd Business Park
NG9 6RZ Chilwell
United Kingdom

Tuesday, 13 December 2016 from 08:30 to 16:00 (GMT)

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Institute of Quarrying

Comprised of around 6,000 members in some 50 countries of the world, the Institute of Quarrying is the international professional body for quarrying, construction materials and the related extractive and processing industries.

Membership is open to individuals sharing our commitment to improving standards and lifelong learning. The long-term objective of the Institute is to promote progressive improvements in all aspects of operational performance through the medium of education and training.

For bookings that require payment via a Purchase Order Number, please contact Louise Foster on 0115 9728496.

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Understanding Workplace Coaching
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