This online session is aimed at frontline workers and provides an overview of Universal Credit with a presentation by Zahir Khan, District Partnership Advisor Department for Work and Pensions followed by a Q&A time.

Zahir will guide you through an Introduction to Universal Credit covering

• What is Universal Credit
• What support is available. allowances, elements, health conditions, housing costs, earnings, work allowances/taper rate
• How Universal Credit is paid, how to claim and help to claim, your responsibilities
• Advance Payments, change of circumstances, consent and disclosure, appointees, decisions

The One Croydon Training programme is for our frontline workforce (statutory, health, and voluntary). Colleagues working in Food Banks, Social Prescribers, Helpline Staff, Befrienders, Social Workers, and Employment Advisors.

A Teams invitation with log in details will be emailed to attendees prior to this event.

Your Data: Information about how CVA treats your data can be found on the CVA webpages in our Privacy Statement. More information about how CVA treats your data can be found on the CVA webpages in our Privacy Statement.

Photographic Images: CVA takes photographs at training and events which are used for publicity and monitoring purposes including social media, our website, and annual report. Please let your trainer know if you do not want to be photographed, or if you have any concerns regarding this.

If you require support to fully participate in this session, please contact the course organiser.