Unleashing the Potential of all Non-Clinical Primary Care Staff

Unleashing the Potential of all Non-Clinical Primary Care Staff

By Notts Primary Care Training

Fun, interactive CPD for non-clinical staff! Boost your skills, network, and grow your career to support outstanding Primary Care services.

Date and time

Location

Village Hotel

Brailsford Way Beeston NG9 6DL United Kingdom

Agenda

12:00 PM - 1:00 PM

Arrival, networking and lunch

1:00 PM - 2:00 PM

Keynote: Artificial Intelligence (AI)

Quantum Rise

2:00 PM - 3:30 PM

Workshop 1A: AI for the Average Joe

Quantum Rise


No tech degree? No problem. This workshop breaks down Artificial Intelligence into plain English and shows how it’s already making life easier in healthcare admin. You’ll walk away understanding what...

2:00 PM - 3:30 PM

Workshop 1B: Time Management

NATH


Busy clinic and list tasks and never enough hours in the day? This practical session gives you the simple realistic strategies to take back control of your time. Learn how to prioritise, handle inter...

2:00 PM - 3:30 PM

Workshop 1C: Digital Skills

East Midlands Apprenticeships


Tech doesn’t have to be terrifying. This practical session is for those who want to sharpen their digital skills without the jargon overload. From mastering common software to saving time with shortc...

3:30 PM - 3:45 PM

Break

3:45 PM - 5:15 PM

Workshop 2A: Customer Service and Communication Skills

Access Training


Patients might not always feel like customers but excellent service makes all the difference. This session reboots your customer service approach with fresh, actionable ideas tailored to NHS settings...

3:45 PM - 5:15 PM

Workshop 2B: Care Navigation

NATH


Want to be the go-to person who knows how to get patients the right care, at the right time? This session is a must. From signposting with confidence to handling complex requests with ease, you’ll bo...

3:45 PM - 5:15 PM

Workshop 2C: Managing Emotional Intelligence and Behaviour Styles

MBKB Training


Emotional quotient (EQ) over intelligence quotient (IQ)? Absolutely! This eye-opening workshop helps you understand emotional triggers, yours and others, so you can navigate workplace dynamics like a...

5:15 PM - 6:00 PM

Networking

Good to know

Highlights

  • 6 hours
  • In person

About this event

Business • Other

Target Audience

  • All non-clinical staff working in Primary Care. It is for Nottingham and Nottinghamshire workers only.

Objectives

  • Gain access to tailored, engaging continuing professional development (CPD) opportunities that make the most of your protected learning time (PLT) and support your professional growth
  • Gain valuable new knowledge you can implement straight into your work
  • Discover our full range of support and fully funded (free) workforce development opportunities available to you
  • Feel empowered to take charge of your CPD by accessing our Workforce Development Funding to finance your training needs
  • Gain clarity on where to source high-quality, great-value training specifically designed for non-clinical roles
  • Book in a 1:1 meet with our learning and development team to create a CPD plan for you/your Practice

This event is built for impact. It’s based on real feedback and designed to be practical, empowering, and valued by non-clinical staff.

See agenda for full workshop descriptions. Limited spaces so book your place fast to secure your seat!

Key Booking Information

  • Registration deadline is Monday 10 November 2025 at 23.30
  • Please register with your NHS email. If the event is oversubscribed, priority will be given to those who have registered with NHS emails, and you may find your ticket will be cancelled.
  • There will be a photographer present at the event and photos will be used in NATH promotional content. Should you not wish to be photographed please let us know at reception and let the photographer know if they are taking an individual/group photo you are in.
  • You will receive a certificate for your attendance. Please allow two weeks for this to be delivered to your inbox. We would advise checking your junk mail before contacting NATH for your certificate at alliance.hub1@nhs.net

Cancellation Policy

If you cancel with more than 5 working days' notice, there will be no charge.

If you cancel within 5 working days and we cannot fill the space, then you/your organisation will still be charged £45. If you do not cancel and do not attend then you/your organisation will be charged £45.

If you are leaving your organisation or you have a member of staff due to leave, it is your/your organisation's responsibility to inform NATH of this. This is to ensure that your place is cancelled with more than 5 working days before the event date, so your place will be freed up and you will not incur any costs. If NATH is not informed within 5 working days of the event date, then you/your organisation will be charged £45.

Got a question about this event?

We’ve created a dedicated Events FAQ webpage to help answer common queries about our events. If you can’t find the answer you’re seeking on our website, please email us at alliance.hub1@nhs.net and a member of the Events Team will help (and potentially add your query to the FAQs page!).

Want to hear about more events like this whilst on the go?

The Grow Notts Primary Care App is FREE for all primary and community care workers within Nottingham and Nottinghamshire Integrated Care System. Benefits include:

  • Easy access to the best of CPD across Nottinghamshire
  • Information and events relevant to you, straight into your pocket
  • Keep up to date with the latest news in Nottinghamshire Primary Care
  • Control your notifications with handy filters for job role and interests

Download the GrowNottsPC App today!

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Notts Primary Care Training

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Nov 25 · 12:00 GMT