Unlock Client Insights to Transform Your Business Growth

Unlock Client Insights to Transform Your Business Growth (Customer Growth Workshop Series)

Dive into the foundation of business growth by understanding your client like never before. This interactive workshop explores how client perceptions and needs shape exceptional experiences and measurable results.

During the session, Lena Benjamin, global growth strategist, will guide you through:
✨ Interactive Resource Demo – survey tools, stakeholder maps, journey mapping, and gap analysis.
✨ Group Activity – draft a sample client journey map.
✨ Q&A & Wrap-Up – consolidate insights and practical applications.

By the end, you’ll leave with actionable knowledge to refine your client engagement strategy and identify areas for improvement immediately.

FAQs:

• Who is this workshop for? Beginners and business leaders seeking client insight.
• Can I attend virtually? Yes, Zoom access available.
• Are materials included? Yes, downloadable resources provided.
• Is prior experience required? No, suitable for all levels.