Unlocking Frontline Brilliance: From Potential to Performance

This hackathon will help you tackle the core challenges that impact your frontline success — from creating a connection with your key, customer facing teams to empowering frontline managers to using data for real-time decision-making, to developing talent from day one and fostering a culture of recognition.

You’ll leave with actionable strategies to drive retention, boost performance, and create a frontline workforce that delivers exceptional customer experiences. Whether it’s improving leadership, optimising onboarding, or ensuring systems are adopted effectively, this event provides the roadmap to unlock frontline brilliance and accelerate organisational success.

We will discuss many customer stories, throughout the session that may include:

• Avolta
• Bloomingdales
• Coop
• Dorchester Collection
• Footlocker
• Kaufland
• Marriott
• Merck
• Kroger
• Walmart

09:30 – 10:00 | Registration and Welcome Refreshments

10:00 – 10:05 | Welcome and Introduction

- Host: Perry Timms introduces the day

10:05 – 10:25 | Mini Keynote:

10:25 – 10:30 | Introduction to the Hackathon Process

10:30 – 11:00 | Sprint 1 – Goals and Aspirations

11:00 – 11:30 | Sprint 2 – Identifying Barriers

11:30 – 11:45 | Break

11:45 – 12:15 | Sprint 3 – Mini-Hacks and Ideas

12:15 – 12:45 | Sprint 4 – Hack Creation

12:45 – 12:55 | 3-Minute Hack Pitches

12:55 – 13:00 | Wrap Up and Next Steps

13:00 – 13:30 | Networking and Close

Axonify - www.axonify.com