You are invited to a focus group to help the University improve their services, make their systems more efficient, and communicate better about processes.
This focus group will look to consult with students at all levels of study on proposed improvements to the following:
- Programme and course information
- Systems and processes around exams, coursework and other assessment
- Special circumstances, concessions and exam boards
Free food and drinks will be provided for all attendees. The initiative, which is known as the Service Excellence Programme, is being run by the University and is assisted by KPMG who are providing independent guidance and expertise.