Great user experience is no longer a competitive advantage but a necessity; something that we and users alike expect and demand in 2019.

For the past 20 years, Paula has been driven by her passion for IT and design. Her obsession with creating and refining user experiences has meant she has grown alongside the ever-expanding field of UX.

Paula will share with you her knowledge and experiences to introduce you to User Experience and User Centred Design as strategic assets within your business. You will learn why UX matters and how to implement it.