Using AI To Improve Customer Service In Gaming Companies

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Date and Time

Location

Location

AX The Palace Malta

High Street

SLM 1542 Sliema

Malta

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Event description
For the leaders of Malta's gaming industry, the workshop focuses on improving customer service in Gaming through AI-driven Innovation.

About this Event

The agenda includes recent research conducted by EBO into customer service in gaming, what the Gaming industry's growing pain points are and how AI innovation can help compliance, marketing and customer service deal with the growing challenges of being a successful modern gaming company. Hosted by EBO.ai

You'll be amongst senior executives from across Malta’s gaming industry, and have the opportunity to discuss the specific challenges and transferable solutions of customer experience in gaming. All attendees are hand picked.

This is a small, closed event. Reserve your space by registering for your ticket now!

Time & Date:

  • Thursday 19th September 2019, 09.00-11:30 a.m.

Location:

  • AX The Palace Malta, High Street, Sliema SLM 1542, Malta
  • Complimentary parking for all participants

Agenda:

  • 9.00 am - 9:30 am: Informal Breakfast and Networking
  • 9.30 am - 10.00 am: Keynote - Dr. Gege Gatt, CEO of EBO.ai
  • 10.00 am - 10:20 am: Research into customer service in Gaming - a deep dive with Dom Wolf, VP Product Marketing at EBO.ai
  • 10:20 am - 11.00 am: Panel Discussion & Q&A moderated by Milan Amin, Head of Growth at EBO.ai
  • 11:00 am: Wrap up & Networking

Panellists:

Our panel will take the form of a fireside chat and will discuss the challenges and opportunities in the gaming sector.

  • Dr Gege Gatt, CEO of EBO.ai
  • Fabien Humbert - CMO - ex-Bettson, LeoVegas, Pixel.bet
  • Dr. Antonio Ghio - Partner Fenech & Fenech Advocates
  • Mr. Ian Curmi - Gaming Industry Champion at PwC Malta

Attendees:

All attendees have been hand picked, you will have the opportunity to network and build relationships with key executives. For this event, we have confirmed Heads of Gaming, Customer Service, Marketing, Operations etc. and of course, CEOs.

Testimonials:

“It was a very interesting, insightful and well-presented event”

- Ashley-Christian Hardy Director of Product, Gaming Innovation Group

"We really enjoyed the session. It gave us a lot of food for thought in terms of how we look at data and have been able to set up some new exploratory research with our data team as a result … it allowed us to think more about solving our challenges.”

- Head of Customer Experience, Curve

"Certainly the talks were pitched at an amazing level, and very good for both the technical and non technical audience."

- CEO, Artificial Intelligence Startup

This is a select event, so tickets are tight. Please RSVP by clicking on the registration button to reserve your free place at the table.

Date and Time

Location

AX The Palace Malta

High Street

SLM 1542 Sliema

Malta

View Map

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