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Using Motivational Interviewing in Business
Wed 15 February 2017, 09:30 – 12:30 GMT
Join us for this half day seminar to learn, take part and gain valuable insight into this widely used technique. You may have heard of this approach, it's used a lot in the medical world and counselling. The basis is to find what a person's 'hook' is to get them to change their behaviour.
This seminar is all about making use of these techniques in the business world. It is particularly useful when working with clients or customers you see regularly. Establishing what will motivate them to make the changes in their behaviour to enable them to use your much needed service or allow them to live life to it's potential.
We will look at the theory behind this technique with practical examples for you to try out inside and outside the session.