How do I make best use of Sales features in Dynamics 365 ?

The out of the box Dynamics 365 Sales app from Microsoft offers a very flexible and feature rich sales automation technology. Understanding how the various features can be used (or not) is the key to applying Dynamics 365 Sales to grow and scale your business development efforts and results.

This course is primarily intended for Power Users and Users who plan to or currently use Dynamics 365 Sales app.

What you'll learn:

• Licencing model
• Overview of the full process
• Customer model for B2C or B2B or Partner
• Lead management
• Opportunity management
• Product and service details
• Quote management
• Sales Orders and Invoices
• Lessons from the field

What you'll get:

• In-depth, focussed coaching on a specific topic
• Delivered by experienced Microsoft Certified Trainer and CRM consultant
• 30 days’ access to post-course help/support
• Access to membership portal for 30 days

Why CRMKnowledge:

• The course will be delivered by an experienced consultant trainer, using real-world scenarios
• You’ll get access to the latest technology via a trial instance
• You will get 30 days’ post-course assistance
• The course maximum capacity is 6
• The course will definitely run if you confirm your booking
• Post course you will get information, hints and tips from our Alumni Programme free of charge