Virtual Consultations and Equity of Access

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Event description
Discuss the challenges we face with equity of access for virtual consultations and the practical steps we can take to address them.

About this Event

Session overview

This webinar will focus on Virtual Consultations and Equity of Access and how we can provide tailored support to those for whom virtual consultations may seem unattractive/challenging.

We do not expect to provide solutions and answers to every challenge raised during this webinar – however, our aim is to help:

  • Colleagues in trusts hear from others, share tips of what works in practice
  • Build a community of colleagues working on similar challenges
  • For common issues that are not resolved- provide a strong platform for these issues to be highlighted and escalated


  • Harry Evans, Senior Programme Manager in Primary Care and System Transformation, NHS England and Improvement
  • Debbie Stanton, Tranformation Programme Manager, Oxleas NHS Foundation Trust
  • Laura Cook, Clinical Programme Lead for Dementia and EOLC Clinical Networks, NHS England and Improvement
  • Sophia Crasto and Vicky Gerovasili, Lung Transplant Team, Royal Brompton & Harefield NHS Foundation Trust
  • Claire Kennedy, Project Manager in Service Transformation, Royal Free London NHS Foundation Trust


There will be a brief presentation at the start of the session to introduce this topic, after which four services will speak about their experience of using virtual consultations and equity of access, sharing key challenges and tips for what works in practice. This will be followed by a Q&A, an opportunity to share learning and address common challenges.

If you have any questions you would like to submit ahead of the session, please include them when you register.

The session will be held on MS Teams and you will require a link to join. This will be circulated to all registered participants 24 hours before the event starts.

About the series

This webinar is hosted by the London AHSNs (UCLPartners, Health Innovation Network and Imperial College Health Partners) aiming to provide an opportunity for London Trusts to share their experience around the deployment and optimisation of Virtual Consultations. All resources will be made available on the FutureNHS Platform shortly after the webinar.

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