Come and join us for the 5th in our highly popular virtual networking sessions. Built around an honest and open exchange of thoughts, in an informal and relaxed setting. These sessions are designed to appeal to staff working at all levels and sections of the academic libraries, with topics for discussion largely driven by attendees' interests and feedback following previous events. This will be the last networking session of 2021, but we will be back in January 2021 with the next one.

After comments and feedback from the last event, this time we will be talking about the emerging and essential skills or platforms we've been using to support our customers library needs. We'll be considering questions including:

• What are the most important/useful staff skills needed working within the online library environment?
• What technologies, platforms and approaches have been most successful in supporting students and academics?
• How have we kept customers engaged, recognised and supported at distance?
• And…what hasn’t worked as well as might have been expected?

The event will be hosted on the Zoom platform, which means you will need a device (PC, tablet, smart phone) with a microphone, and ideally a web camera enabled to participate.

A link to the login information will be sent to you on Friday 27th November ahead of the event. However, if you are unable to see or access the link, please contact Gareth J Johnson (mercianlibrariescollaboration@gmail.com) to receive the information directly.