£104.16

Multiple Dates

Visual & Pan-Disability Awareness Training

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Location

WC1H 9NE

105 Judd Street

London

WC1H 9NE

United Kingdom

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Refund Policy

Refunds up to 7 days before event

Event description

Description

This course will provide an awareness and appreciation of the various types of disability, the necessary disability etiquette used to avoid discrimination, promote good customer service and interaction with disabled colleagues and staff. Sessions are highly interactive, using quizzes; DVDs and exercises that are thought-provoking; invite discussion and promote awareness

Who should attend?

This course is suitable for customer-facing staff and management, and also anyonewho may come into contact with peoplewho have sight loss.

Course content:

  • A look at the history of disability and segregation
  • An overview of legislation
  • An understanding of the medical and social models of disability
  • Simulation exercises providing an appreciation for disability issues
  • An understanding of the barriers that disabled people face when accessing information and services
  • How to avoid discriminatory behaviour, terminology and improve interaction with dis of questions you abled people.

If these are the types of questions you find yourself asking, then the course is for you.

  • What is the best way to support disabled people?
  • Will certain language cause offence?
  • How do I guide someone with sight loss?
  • How can I ensure my business is accessible for disabled people?
  • What adjustments do I need to put in place?

Delegates will leave with an appreciation of disability issues; understand the barriers disabled people face when accessing services and help them to speak to, serve and interact with disabled customers and colleagues.

Visit our website to find out more on this and other training courses offered by RNIB.

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Location

WC1H 9NE

105 Judd Street

London

WC1H 9NE

United Kingdom

View Map

Refund Policy

Refunds up to 7 days before event

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