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Volunteer Impact: An AVM Learning & Development Day

Association of Volunteer Managers

Wednesday, 19 April 2017 from 10:00 to 15:30 (BST)

Volunteer Impact: An AVM Learning & Development Day

Ticket Information

Ticket Type Remaining Sales End Price Fee Quantity
AVM Member 7 Tickets 18 Apr 2017 £40.00 £0.00
Non Member Ticket 9 Tickets 18 Apr 2017 £65.00 £0.00

Share Volunteer Impact: An AVM Learning & Development Day

Event Details

AVM Learning and Development Day:

Volunteer Impact 

 Measuring the contribution that your volunteers make to your organisation

  • Does your organisation struggle to capture the contribution that your volunteers make to you organisation?
  • Do you struggle to get buy-in from senior level and the wider team for the importance and need to volunteers?
  • Do you want to hear the approach of other charities and consultants in this area?

This special Learning and development day has been designed to focus specifically on sharing experiences so we can all be better at capturing the contribution volunteers make within our own organisations, so it can be show cased to senior managers and highlight the importance of volunteers.


Better Bankside
Bankside Community Space
18 Great Guildford Street
London SE1 0FD

NOTE: Refreshments will be provided but you will need to provide your own lunch.

10:00 Arrivals, Tea and coffee and informal networking 

10:30 Welcome from AVM

Royal Society for the Protection of Birds (RSPB)

Alan Murray – Head of Volunteering

The RSPB has over 12,000 volunteers and operates across the UK with volunteers involved in almost every aspect of our work.  For many years we have been looking at how we can champion and recognise the contribution our volunteers make to our mission to Save Nature. 

Metrics matter and we all know what measures gets done or at least that's what all our CEO's believe.  They all want to know the impact of volunteering so ask the Head of Volunteering but how often is the Head of HR asked about the impact of staff?

In this session we will look at a variety of metrics the RSPB has used over the years - the good, the bad and the ugly and indeed the one we can't get rid of however hard we try!!  Alan will then focus on what has worked and why and how the RSPB has integrated this into a whole approach to how it leads, manages, supports and recognises the value of its people - irrelevant of pay status! 

11:40 Age UK
Bryan Precious – Volunteering Development Manager

Age UK is a federation of 156 Charities with over 90,000 volunteers and campaigners throughout its network. This creates many challenges when attempting to showcase the enormous contribution that volunteers make across our network, whether it be by volunteering in our shops, befriending and older person or providing information and advice.

This presentation will cover some of the different strategies used by the Age UK Volunteering Team to measure the contribution of volunteers across this varied network of charities and how we have used this information to get buy in from senior management to invest in volunteer management and make improvements to the national volunteer enquiry journey, improve our management of volunteer data and our volunteer management database for retail volunteers within the last year.  

12.40 Lunch – Not provided

13:15 Agenda Consulting

Clare Harris – Head of Business Development

Tim Walters – Principal Consultant  

Agenda is a research consultancy, helping not-for-profit organisations achieve their mission through better understanding of their people. Our main work in the volunteering world is around volunteer engagement surveys and our biennial Volunteers Count benchmarking study.

In our presentation we will look at the impact of volunteering on both the organisation and on the volunteers themselves, drawing on insights from our volunteer survey work and our Volunteers Count study as well as from work undertaken towards building a business case for volunteering with a large social care provider.

 Open Space - With tea and coffee

Final comments and evaluation

15:30pm Close


Not a member? Why not join AVM and save on the cost of your ticket?  YOU CAN JOIN HERE

Simply complete the paperwork and send us a cheque and then pop back here and book on as a member – what could be easier? No need to wait for confirmation of membership.

Do you have questions about Volunteer Impact: An AVM Learning & Development Day? Contact Association of Volunteer Managers

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When & Where

Better Bankside
Bankside Community Space
18 Great Guildford Street
SE1 0FD London
United Kingdom

Wednesday, 19 April 2017 from 10:00 to 15:30 (BST)

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