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VOX: Loyalty - Ignorance is not bliss

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The Club at The Ivy

9 West Street

London

WC2H 9NE

United Kingdom

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Loyalty: Ignorance is not bliss

Stream are proud to present VOX, a platform for Marketing professionals designed to inspire the future of digital marketing through knowledge sharing and innovation.

Employee engagement matters. According to a survey by Gallup, engaged teams show dramatically less employee turnover and absenteeism, 17% higher productivity and 21% greater profitability. Getting the internal culture right will have an impact on every aspect of your business. Although technology will continue to play a big part in employee performance management and engagement, on its own it will not change the underlying culture. Creating work environments where people are inspired to bring their best every day must be led by great managers and team leaders. Erwin Hohn, published author and Head of Marketing and Organisational development at Medivets will provide you with techniques and tips on how to get the best out of every member of your team.

Loyalty is the holy grail of business. Streams Anthropology expert Amelia Monks will demonstrate how creating shared experiences, communities and keeping your approach human first will help you develop long lasting relationships that generate authentic loyalty.

In the last session Melanie Parker will talk about how to create lasting and memorable moments for your customers throughout their lifetime journey with your brand. As Erwin will have demonstrated, the power of getting the people in your organisation behind your vision is vital to developing brand advocates and loyalty. Once you have mastered the internal loyalty element it is time to focus on crafting the customer experience and generating those shared experience and communities.

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Location

The Club at The Ivy

9 West Street

London

WC2H 9NE

United Kingdom

View Map

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