Welcome to the Vulnerability Outcomes Conference!

Join us for a day filled with insightful discussions and practical workshops at Shoosmiths. This event is a must-attend for professionals looking to deepen their understanding of vulnerability and its impact.

Learn from industry experts, network with like-minded individuals, and gain valuable insights into the outcomes of vulnerability. Whether you're new to the field or a seasoned professional, this conference offers something for everyone.

Don't miss this opportunity to expand your knowledge, share experiences, and contribute to the ongoing conversation around vulnerability outcomes. Secure your spot today and be part of this engaging event!

Why attend?

Mistakes can be costly: In 2024, the FCA fined firms over £22 million for failings related to customer outcomes, particularly for vulnerable customers. Learn how to avoid costly mistakes.
Reduce your risk: Discover how effective monitoring and measurement of outcomes can reduce complaints and ensure you meet regulatory obligations.
Protect and enhance your reputation: Protect your brand - FCA investigations and fines can damage trust, while customers stay loyal to organisations that genuinely look out for them. Gain tips from people with lived experiences.

Lunch and a post-event networking session are included.