Waiter Training Online Course
Learn the art of exceptional customer service, master order taking, and create a dining experience that guests will rave about.
Location
Online
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Highlights
- Online
Refund Policy
About this event
What's included:
- Fully Online Recorded Class
- CPD Accredited
- Free certificate
- 24/7 access to the course for Lifetime
- Online support
- No hidden fees
Course Link : Waiter Training Online Course
Being a waiter isn't just about delivering food; it's about creating a memorable dining experience. Our Waiter Training equips you with the skills and knowledge to excel in this fast-paced and rewarding role. We'll cover everything from mastering the menu and handling orders efficiently to providing top-notch customer service and building rapport with guests. This isn't just about taking orders; it's about creating connections and ensuring every diner feels valued. We'll help you become a hospitality hero, turning ordinary meals into extraordinary experiences.
Learning Outcomes:
After completing our Waiter Training, you will be able to:
- Provide exceptional customer service: Learn how to anticipate guest needs, handle complaints gracefully, and create a positive and welcoming atmosphere. We'll turn you into a customer service champion.
- Master order taking: Develop efficient order-taking techniques, including using POS systems, understanding dietary restrictions, and suggesting specials. We'll help you become an order-taking pro.
- Understand food and beverage knowledge: Gain a solid understanding of menu items, ingredients, and beverage pairings. We'll help you become a food and drink aficionado.
- Handle payments efficiently: Learn how to process payments accurately and efficiently, including cash handling and card transactions. We'll make sure you're a payment processing whiz.
- Work effectively in a team: Develop the skills to collaborate effectively with other staff members, including kitchen staff and fellow servers. We'll foster teamwork and camaraderie.
- Manage your time effectively: Learn how to prioritize tasks, manage multiple tables, and work efficiently in a busy environment. We'll help you become a time management master.
- Upsell and cross-sell: Learn how to suggest additional items and promote specials to enhance the dining experience and increase sales. We'll turn you into a sales superstar (without being pushy!).
- Maintain hygiene and safety standards: Understand and adhere to hygiene and food safety regulations to ensure a safe and clean dining environment. We'll make sure you're a hygiene hero.
- Build rapport with guests: Develop the skills to engage with guests, build rapport, and create a personalized dining experience. We'll help you become a people person extraordinaire.
Disclaimer:
This is an online course with pre-recorded lessons. You will get access to the Waiter Training 48 hours after your enrolment.
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