Waiter Training Online Course
Multiple dates

Waiter Training Online Course

By Training Express

Learn the art of exceptional customer service, master order taking, and create a dining experience that guests will rave about.

Location

Online

Good to know

Highlights

  • Online

Refund Policy

Refunds up to 7 days before event

About this event

Business • Career

What's included:

  • Fully Online Recorded Class
  • CPD Accredited
  • Free certificate
  • 24/7 access to the course for Lifetime
  • Online support
  • No hidden fees

Course Link : Waiter Training Online Course

Being a waiter isn't just about delivering food; it's about creating a memorable dining experience. Our Waiter Training equips you with the skills and knowledge to excel in this fast-paced and rewarding role. We'll cover everything from mastering the menu and handling orders efficiently to providing top-notch customer service and building rapport with guests. This isn't just about taking orders; it's about creating connections and ensuring every diner feels valued. We'll help you become a hospitality hero, turning ordinary meals into extraordinary experiences.

Learning Outcomes:

After completing our Waiter Training, you will be able to:

  • Provide exceptional customer service: Learn how to anticipate guest needs, handle complaints gracefully, and create a positive and welcoming atmosphere. We'll turn you into a customer service champion.
  • Master order taking: Develop efficient order-taking techniques, including using POS systems, understanding dietary restrictions, and suggesting specials. We'll help you become an order-taking pro.
  • Understand food and beverage knowledge: Gain a solid understanding of menu items, ingredients, and beverage pairings. We'll help you become a food and drink aficionado.
  • Handle payments efficiently: Learn how to process payments accurately and efficiently, including cash handling and card transactions. We'll make sure you're a payment processing whiz.
  • Work effectively in a team: Develop the skills to collaborate effectively with other staff members, including kitchen staff and fellow servers. We'll foster teamwork and camaraderie.
  • Manage your time effectively: Learn how to prioritize tasks, manage multiple tables, and work efficiently in a busy environment. We'll help you become a time management master.
  • Upsell and cross-sell: Learn how to suggest additional items and promote specials to enhance the dining experience and increase sales. We'll turn you into a sales superstar (without being pushy!).
  • Maintain hygiene and safety standards: Understand and adhere to hygiene and food safety regulations to ensure a safe and clean dining environment. We'll make sure you're a hygiene hero.
  • Build rapport with guests: Develop the skills to engage with guests, build rapport, and create a personalized dining experience. We'll help you become a people person extraordinaire.

Disclaimer:

This is an online course with pre-recorded lessons. You will get access to the Waiter Training 48 hours after your enrolment.

Organized by

Training Express

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From £10.00
Multiple dates