Waiter Training

The Waiter Training course delivers a methodical approach to the principles of guest service. Beginning with the fundamentals of customer interaction and service sequences, you’ll progress through hygiene protocols, handling restaurant tools, and understanding key menu elements. The modules guide learners on beverage service, table protocols, and types of restaurant service.

In addition to service sequences, the course also includes lessons on professional conduct, identifying risks, and simple but effective career advice. It’s not just about taking orders—it’s about knowing the why behind each step. With a touch of theory and a dash of industry etiquette, this training fits those with an eye for detail and a mind for hospitality.

Learning Outcomes:

• Understand customer service concepts and structured service sequences.
• Explain hygiene standards and safety protocols in hospitality settings.
• Recognise restaurant equipment and correct handling techniques.
• Describe various restaurant menus and appropriate food pairing logic.
• Identify beverage service strategies and tobacco service regulations.
• Analyse workplace risks and apply preventative service methods.

Who is this Course For:

• Hotel and hospitality staff building service knowledge structure.
• Restaurant workers aiming to improve service sequence understanding.
• Beginners learning the fundamentals of guest-focused service.
• Hospitality students seeking restaurant-based theoretical knowledge.
• Event servers aiming to improve service etiquette and timing.
• Bar and café assistants reviewing handling and service safety.
• Career starters exploring hospitality as a structured discipline.
• Supervisors reinforcing protocol across table and beverage service.

Career Path:

• Waiter/Waitress – £22,000 average salary
• Restaurant Host – £21,500 average salary
• Catering Assistant – £20,000 average salary
• Hotel Service Staff – £23,000 average salary
• Banqueting Server – £22,500 average salary
• Bar Team Member – £21,000 average salary