To be successful as an individual inside a company, you have to think like a company: You have to know who your customers are, what your core competencies are, how to design your deliverables in a way that they optimally fulfill the expectations of your customers – or even exceed them. This course will guide you in thinking in this direction, you will apply all principles to your own job situation.

Content

• Your assets
• Your value proposition
• Your standard offering
• Your premium offering
• Your customers / their expectations
• Your quality management
• Your cooperation and supply chain
• Your change management

Level

Individual contributors and first-time managers.