£114 – £156

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Best Western Plus - Magnolia Park

Arncott Road

Aylesbury

HP18 9XX

United Kingdom

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Join us at the lovely Best Western Magnolia Park for the second part of our Venue Co-ordinator training.

This 3 part course will train your team in everything they need to increase sales and conversions, build your venue's reputation as an ideal wedding venue and ensure maximum opportunities for fantastic reviews. Covering topics including how to secure that initial sale, logistical detail, complaint handling and how to handle your Competitors and managing the Marketing Budget they are given.
During Part 2 we will delve into the following topics:

  • Managing Customer Expectations
  • Know your terms and Conditions
  • Recognising needs, wants and desires and reading signals
  • Setting individual client boundaries - when and how to say no
  • Complaint Handling Level 2 + when the worst happens
  • Competitors and what you can do about them

Whilst this event is perfect for all team members, both for new co-ordinators and for those well versed in managing weddings, we do suggest that those with a little more experience, or in a more Senior position may get more out of this particular event.

A light Lunch will be served on the day alongside refreshments throughout the day.

The format of the day will consist of seminar style talks, more handson discussion and training, all further supported by a comprehensive Workbook.

We look forward to welcoming you and your colleagues to our Venue Co-ordinator training soon.

We would Grade the Experience Level of our Venue Co-ordinator training as follows:
1- New to 5- Highly Experienced
Venue Co-ordinator Level 1: Experience Level : 1 - 2
Venue Co-ordinator Level 2: Experience Level : 2 - 3 (This Event)

Venue Co-Ordinator Level 3: Experience Level : 4 - 5





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Date and Time

Location

Best Western Plus - Magnolia Park

Arncott Road

Aylesbury

HP18 9XX

United Kingdom

View Map

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