North Norfolk District Council made a successful application for a Local Investment in Future Talent (LIFT) grant towards the cost of skills training workshops for people employed in small businesses in the tourism and hospitality sector eg bed and breakfast establishments, cafes/restaurants and leisure activities.

The Welcome to Excellence initiative is the most successful accredited customer service training in the UK. The course helps participants to acquire new customer service and communications skills, as well as improving knowledge of local facilities and services.

Please note that a registration form will be sent to you after your booking has been made on Eventbrite.

Local Investment in Future Talent (LIFT) funding was awarded by the European Social
Fund (ESF).