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What do your customers See, Hear and Feel?

Northallerton Business Network

Monday, 4 November 2019 from 17:00 to 19:00 (GMT)

What do your customers See, Hear and Feel?

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Northallerton Business Network 50 Tickets Not Started Free  

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 NORTHALLERTON BUSINESS NETWORK - connecting local businesses.

We are very excited to announce this month's sponsor is long-standing member Ian Sadler, Customer Experience Director of insight6 for North Yorkshire, Humberside & Teesside,

insight6 is one of the UK’s leading Customer Experience businesses

They love working in partnership with businesses who want to develop and grow. Help over 1400+ customers across the UK & Ireland, by providing valuable analysis, feedback and training. Work in partnership with businesses to look at their challenges and issues and put in place a Customer Experience strategy to help them retain and gain customers, plus improve profits. 

Their customers include Professional Services, Family Businesses and Groups & Chains.

 So we'll be doing things a little different at this event. Ian will be delivering an interactive session where he gets members thinking about Customer Experience and improving it. It's an exercise he has used very successfully with many businesses. 

We recognise that as busy business owners/managers you have limited time to plan for the future. Ian will take you through the first step of the insight6 Customer Experience model. It will get you thinking about what your customers see, feel and hear NOW in your business, and then look at what they will see, feel, and hear in the FUTURE. You will start to put in place a vision on where you want your Customer Experience to be. 
 
We've a good size room so feel free to invite your business contacts to come along. Just ask them to sign up via eventbrite and join us for what promises to be a very thought provoking, informative and enjoyable event.

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Friendly, relaxed and informal. Includes regular members and those attending for the first time - all are welcome.

Free to attend for those who have pre-registered via eventbrite before 12 noon on Friday 1st November or before the complimentary tickets are all taken. Alternatively you may pay £5 cash on entry. 

Bring plenty of business cards, a smile and enjoy!  

Timings

     5:00 Arrival networking and refreshments

     5:20 Welcome and updates

     5:30 Presentation by Ian Sadler - insight6

     6:15 Networking and refreshments continued

     7:00 Close


 Please reserve your places in advance through Eventbrite using the link at the top of the page.


This event is kindly supported by Hambleton District Council. 

Many thanks to our hosts, Evolution Business Centre, for hosting this meeting and providing complimentary refreshments.

Please note there will be a photographer at this event and pictures may be used on our website, social media platforms or promotional materials. If you do not wish to be on these photos please notify us in advance of the meeting.

Parking: Ample free parking is available in the Business Centre car park.

We hope you can make it, and contribute to a huge success!!


Cheers,

Northallerton Business Network Team

            

           

Do you have questions about What do your customers See, Hear and Feel? ? Contact Northallerton Business Network
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When & Where


Evolution Business Centre
6 County Business Park
Darlington Road
DL6 2NQ Northallerton
United Kingdom

Monday, 4 November 2019 from 17:00 to 19:00 (GMT)


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