What the future changes in landlines will mean for you

Landlines in the UK are going digital by the end of January 2027.

Although the landline isn’t going away, we know that you might have questions or would like to know more about this industry-wide change. Please join us where we are delighted to have Chris Hockley, BT Digital Voice Engagement Manager who will provide an engaging talk on what Digital Voice is, why the change is necessary and what it will mean for you.

Bring all your questions and concerns as there will be plenty of time for discussion at the end of the talk.

If you know of fellow u3a members who don’t have access to join online but have a landline and might be interested in knowing more, why not team up with them so you can watch together or take notes and share with them.

Please note - that that this is a repeat event of the previous two sessions held in April and September this year.

For this event, non-u3a members are welcome to join - please do invite a friend.

To find out more and to join u3a visit our website

Speaker details and a brief bio

Chris Hockley – BT Digital Voice Engagement Manager

Chris Hockley works for BT Group (BT, EE & PlusNet), helping people move from the old landline system to a new, more reliable digital service. Chris's job is to make sure that everyone, including local councils, charities, and care providers, understands what’s changing and how to make the switch as easy as possible.

Chris has spent many years focusing on making services simpler and better for customers. Chris enjoys talking to people, answering questions, and making sure they feel confident about the changes ahead. His goal is to ensure that no one is left behind as we move to a new way of staying connected.