Actions and Detail Panel
Why are insurance companies still getting user experience wrong?
Tue 21 March 2017, 08:00 – 11:00 GMT
While large aggregator sites and a few notable direct insurers are trailblazing ahead, on the whole, the insurance industry is lagging behind other industries in user experience. Why are insurance websites not keeping up with cutting-edge UX?
Join us for an open roundtable discussion on what's new and current in Insurance UX, the key challenges insurance companies and brokers face in delivering cutting-edge UX and success stories that we can all learn from.
Who is invited?
COOs, CEOs, CIOs, CTOs, Customer Experience Directors/Heads, Contact Centre Directors, Heads of Transformation and Heads of IT from insurance companies.