Why Can’t You Hear Us? Where the Customer and Employee Journey Converge

Why Can’t You Hear Us? Where the Customer and Employee Journey Converge

Actions and Detail Panel

Sales Ended

Date and time

Location

New Street Consulting Group

1 Angel Court

#Level 15

London

EC2R 7HJ

United Kingdom

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Join the Connex Housing Leadership Network at the following roundtable discussion.

About this event

There is lots of discussion about customer service, but what about your employees? In this roundtable discussion we’ll examine where these two journeys come together, so that you can create an employee and customer experience that stands out from the rest. This might just be what takes your organisation to the next level if you can find a way to implement both with purpose and intentionality.

Join us and let’s plot what the sustainable companies of the future are going to look like – organisations that look after their customers and their employees equally, without sacrificing on quality.

SPEAKERS

Rachel Credidio, Chief Transformation Officer, Aster Group

Emma Davison, Chief Operations Officer, First Choice Homes Oldham

Emma O'Shea, Group COO, Aster Group

CHAIR

Sarah Stevenson, Director, Social Housing Practices, NSCG

Why Can’t You Hear Us? Where the Customer and Employee Journey Converge image