Why civility matters in a complex world

Dr Chris Turner talks about civility, respect and  teamwork

UHP AC2E Leadership

Leadership training, workshops, events and more at UHP

When we condone rudeness in our teams, we accept poorer outcomes for our patients. Everything we do for our patients requires teamwork.It may come as no surprise by now, that good teams perform better and this leads to better outcomes. We often think about what makes a good team; clear roles, good communication, a shared vision or goal come to mind easily. But how often do we consider the team culture in that? Feeling valued and respected as part of the team - do these matter?Incivility can be anything ranging from rude or unsociable speech or behaviour. Importantly, it is as interpreted by the recipient.Please use your NHS Email address when signing up. Within a few days of registering, we will also email you a calendar/diary invite with the MS Teams link.

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Why civility matters in a complex world

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Why civility matters in a complex world

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