Question 1

What is the William Wood Archive Sale?

Accepted Answer

The Archive Sale is a one-day-only event at our warehouse, offering a curated selection of one-off designs, discontinued pieces, and lightly damaged stock at exceptional prices.

Question 2

Where will the sample sale be located?

Accepted Answer

You can find us at William Wood, 2 Wellington Close, Knutsford, WA16 8XL

Question 3

When will the sale be open?

Accepted Answer

Opening at 9am and closing at 4pm, you can visit our one-day sample sale on 27th September, 2025. Please make sure you arrive on time.

Question 4

How does entry work?

Accepted Answer

Attendees must book a free ticket for a specific one-hour time slot via Eventbrite. This ensures a smooth and comfortable experience for everyone.

Question 5

Can I attend without a ticket?

Accepted Answer

No, you must secure a ticket to attend.

Question 6

Can I reserve items in advance?

Accepted Answer

Unfortunately, no. All items are sold as seen on a first-come, first-served basis within your time slot.

Question 7

Are items refundable or exchangeable?

Accepted Answer

All stock is sold as seen and cannot be refunded or exchanged.

Question 8

Can I pay by card or cash?

Accepted Answer

Yes, both card and cash payments are accepted on the day.

Question 9

Can I arrange delivery for larger items?

Accepted Answer

Delivery can be arranged for selected pieces if you are unable to transport them yourself. Our friendly team will be happy to assist, please speak to a member of staff at the warehouse on the day.

Question 10

Do I need to bring a vehicle for purchases?

Accepted Answer

If you plan to take larger items home on the day, we recommend bringing a suitable vehicle. Alternatively, you can arrange delivery with a member of our team.

Question 11

Is parking available at the warehouse?

Accepted Answer

Yes, complimentary on-site parking is available for attendees. Alternatively, additional parking can be found a short distance away on Haig Road.

Question 12

How long can I stay during my time slot?

Accepted Answer

Each time slot lasts one hour. This allows all attendees a relaxed experience while exploring the Archive Sale.

Question 13

Can I browse outside my booked time slot?

Accepted Answer

No, access is strictly limited to your booked hour to ensure a comfortable environment for all attendees.

Question 14

Is the warehouse wheelchair accessible?

Accepted Answer

Yes, the warehouse is wheelchair accessible, but please let us know in advance if you require any additional assistance.

Question 15

Will there be staff to help with queries?

Accepted Answer

Yes, our friendly team will be on hand to assist with product information, delivery arrangements, and any other questions.