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Win the War of Data - The Road to Single Customer View and GDPR

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Institute of Directors

116 Pall Mall

St. James's

London

SW1Y 5ED

United Kingdom

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Join us for a breakfast briefing on the 19th of October. Explore the new ‘oil’, Data, and the challenges that companies face managing, leveraging and adhering to data security regulation in today’s world.

Clean, consistent customer data is a critical ingredient for delivering outstanding customer experience. It is also a building block to achieve GDPR compliance.

With the deluge of data, structured and unstructured, for many it may feel like we are in a “war on data”.

However, during this briefing, we will show you how to consolidate all customer profiles in to a single version, one that the entire organisation can trust and leverage to increase return and move from a war on data to winning the war of data.

The EU will introduce General Data Protection Regulation (GDPR) on the 25th May 2018. Make sure that your company performs within the new legal framework, improve operational efficiency and provide uniform and appropriate customer messages throughout the entire customer journey.


Join our breakfast briefing event on October 19th

Agenda:

  • 08:30 - Breakfast on arrival
  • 09:00 - Welcome address
  • 09:15 - Fred Wilkinson - CEO BPI On Demand - Fred will be discussing the emergence of Data and GDPR compliance.
  • 09:45 - Neil Matthews - Principal Product & Enterprise Data Quality Expert - General discussion about GDPR and what it means for the business.
  • 10:15 - Ciaran Doyle - Senior CX Solutions Consultant - In 30 mins, Ciaran will take you through how real world customers are achieving a true, consolidated customer profile.
  • 10:45 - Panel Discussion / Q & A
  • 11:00 - Wrap up


  • Ciaran

    Ciaran

    Ciaran Doyle

    Senior CX Solutions Consultant

  • Fred

    Fred

    Fred Wilkinson

    CEO - BPI On Demand

  • Neil

    Neil

    Neil Matthews

    Principal Product Expert – Enterprise Data Quality


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Date and Time

Location

Institute of Directors

116 Pall Mall

St. James's

London

SW1Y 5ED

United Kingdom

View Map

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