Word of Mouth: How to build a CRM referral engine for your business

In the world of small business, referrals and word-of-mouth marketing are crucial for success. By nurturing relationships with customers, prospects, suppliers, family, and friends, you can create a network of advocates who will gladly recommend your products or services to others. Customer relationship management (CRM) is a powerful tool for managing these interactions and building lasting relationships.

In this 45-minute session, we'll explore simple yet effective CRM strategies that you can implement to cultivate referrals and drive business growth.