Workplace Management (Violence, Harassment, Civility) - Online Course

Workplace violence, harassment, and lack of civility can have a significant impact on employee well-being and company culture.

The Workplace Management course on Violence, Harassment, and Civility offers essential training for managing and resolving conflicts, maintaining civility, and creating a safe and respectful work environment.

This course provides employees, managers, and HR professionals with the tools to recognise, prevent, and address workplace violence and harassment. It covers practical conflict resolution strategies, investigation processes, and developing policies that foster a respectful, positive work environment.

Learning Outcomes of the Workplace Management (Violence, Harassment, Civility) Course

By the end of this course, you will be able to:

• Recognise signs of workplace violence and harassment.
• Identify strategies for handling workplace violence and preventing harassment.
• Implement effective conflict resolution techniques.
• Develop and enforce workplace policies on civility and harassment.
• Understand the role of mediation and negotiation in resolving conflicts.

Key Features of the Workplace Management (Violence, Harassment, Civility) Course

• Comprehensive coverage of workplace violence and harassment.
• Step-by-step guide to risk assessment and intervention.
• Practical advice on fostering civility and respect in the workplace.
• Flexible, self-paced online course.
• CPD certification available upon successful completion.

Who is this Course for

This course is ideal for:

• HR professionals and managers.
• Supervisors and team leaders.
• Employees looking to create a positive work environment.
• Organisations aiming to prevent workplace violence and harassment.

Requirements

No prior knowledge of workplace management or HR is required. This course is suitable for all employees and managers.

CPD Certificate from Course Gate

Upon completion of this course, you can obtain a CPD certificate from us. You can order the PDF certificate for £9, the hard copy for £15, or both PDF and hardcopy certificates for £22.

Career Path

• Human Resources Manager
• Workplace Safety Officer
• HR Consultant
• Conflict Resolution Specialist
• Workplace Mediator

Course Content

• Module 1: What Is Workplace Harassment?
• Module 2: Identifying the Bully
• Module 3: How to Handle Workplace Violence
• Module 4: Risk Assessment (I)
• Module 5: Risk Assessment (II)
• Module 6: Being the Victim
• Module 7: Checklist for Employers
• Module 8: Interview Process
• Module 9: Investigation Process
• Module 10: Developing a Workplace Harassment Policy
• Module 11: Policies in the Workplace
• Module 12: Proper Procedures in the Workplace
• Module 13: False Allegations
• Module 14: Other Options
• Module 15: Sexual Harassment
• Module 16: Mediation
• Module 17: Conflict Resolution
• Module 18: The Aftermath
• Module 19: Introduction to Civility
• Module 20: Effective Work Etiquette
• Module 21: Costs and Rewards
• Module 22: Conflict Resolution
• Module 23: Getting to the Cause
• Module 24: Communication
• Module 25: Negotiation
• Module 26: Identifying Your Need
• Module 27: Writing a Civility Policy
• Module 28: Implementing the Policy