Workplace Management (Violence, Harassment, Civility) Training

In today’s fast-evolving and diverse workplace, managing violence, harassment, and incivility is not just a legal requirement—it's a moral, cultural, and operational necessity. The “Workplace Management (Violence, Harassment, Civility)” course is designed to empower individuals, leaders, and organizations to foster a safer, more respectful, and inclusive environment. It combines modern behavioral science, legal compliance, inclusive practices, and civil communication strategies to address workplace challenges proactively.

This course covers everything from recognizing and responding to harassment and workplace violence, supporting victims (including those with learning disabilities), conducting risk assessments, crafting and implementing workplace policies, to restoring civility and ethical culture through training, mediation, and conflict resolution.

You will gain the skills to identify early warning signs of aggression, understand bullying patterns, support diverse employee needs, respond to false allegations appropriately, and lead your organization toward a psychologically safe culture.

Whether you're in HR, management, compliance, education, advocacy, or employee support roles, this course delivers practical tools for real-world application. It's inclusive of neurodiverse employees and is structured for both prevention and resolution.

Learning Outcomes

• Identify workplace violence and harassment early through behavioral patterns.
• Develop and apply conflict resolution and negotiation strategies effectively.
• Understand how to support employees with learning disabilities at work.
• Draft, implement, and evaluate workplace civility and harassment policies.
• Analyze risk areas and perform comprehensive workplace safety assessments.
• Apply best practices for reporting, mediation, and restorative approaches.

Course Link: Workplace Management (Violence, Harassment, Civility)

Course Curriculum Outline

Module One: What Is Workplace Harassment?

Define harassment in all forms—verbal, physical, cyber, emotional, and sexual.

Module Two: Identifying the Bully

Learn behavioral red flags, power dynamics, and manipulation tactics.

Module Three: How to Handle Workplace Violence

Strategies for de-escalation, documentation, and immediate intervention.

Module Four: Risk Assessment (I)

Conduct situational and environmental assessments to identify risk areas.

Module Five: Risk Assessment (II)

Analyze roles, tasks, and organizational gaps that increase harassment risk.

Module Six: Being the Victim

Understand the psychological effects on victims and empower recovery.

Module Seven: Checklist for Employers

Step-by-step guide to ensure employer responsibilities are fulfilled.

Module Eight: Interview Process

Build safe, inclusive interview protocols and candidate red flag spotting.

Module Nine: Investigation Process

Conduct fair, unbiased investigations with confidentiality and accuracy.

Module Ten: Developing a Workplace Harassment Policy

Create actionable, inclusive policies to address all forms of harassment.

Module Eleven: Policies in the Workplace

Legal compliance, inclusivity, and implementation of harassment policies.

Module Twelve: Proper Procedures in the Workplace

Ensure correct protocols for complaints, follow-up, and disciplinary action.

Module Thirteen: False Allegations

Understand the rarity, impact, and handling of false reports respectfully.

Module Fourteen: Other Options

Explore EAPs, third-party investigations, external mediation, and coaching.

Module Fifteen: Sexual Harassment

Address gendered power abuse, consent, reporting, and boundary setting.

Module Sixteen: Mediation

Neutral conflict resolution methods involving both parties respectfully.

Module Seventeen: Conflict Resolution

Root cause identification, communication strategies, and accountability tools.

Module Eighteen: The Aftermath

Post-conflict re-integration, emotional safety, and team rebuilding.

Module Nineteen: Introduction to Civility

Why workplace civility matters and how it boosts performance.

Module Twenty: Effective Work Etiquette

Guide to respectful, inclusive communication and workplace professionalism.

Module Twenty-One: Costs and Rewards

Economic, emotional, and organizational impact of civility and incivility.

Module Twenty-Two: Conflict Resolution

Tools and models for repeated interpersonal conflicts in the workplace.

Module Twenty-Three: Getting to the Cause

Uncover deeper organizational issues and systemic problems.

Module Twenty-Four: Communication

Assertiveness, active listening, feedback delivery, and non-verbal cues.

Module Twenty-Five: Negotiation

Turn conflict into collaboration through structured negotiation skills.

Module Twenty-Six: Identifying Your Need

Help employees and employers articulate safety and civility needs.

Module Twenty-Seven: Writing a Civility Policy

Create a clear, culturally sensitive, and enforceable civility document.

Module Twenty-Eight: Implementing the Policy

Step-by-step strategy to embed civility into company culture.

Lifetime Membership to 2500+ Courses

Link: Lifetime Premium Membership

Our Prime Learners will Get:

• Instant, Unlimited & Lifetime Access to 2500+ Courses
• Unlimited Free Accredited Certificates
• Access to All Career Certificate Bundles
• Free Student ID card & Many More

Disclaimer:

This is an online course with pre-recorded lessons. You will get access to the course within 48 hours after your enrolment.