Workplace Professionalism

Master workplace behaviour that earns respect, not awkward silences or emails.

Overview:

Professionalism is more than dressing neatly and arriving on time. It’s how you communicate, collaborate, and carry yourself—even when the Wi-Fi drops mid-call. This course cuts through the fluff to highlight what genuinely earns respect in modern work settings.

From email etiquette that doesn’t cause confusion to meetings that aren’t just noise, you’ll learn how to navigate workplace situations with tact and clarity. It’s about being reliable without being robotic and confident without becoming ‘that person’.

Learning Outcomes:

• Communicate clearly and respectfully across professional channels.
• Understand appropriate workplace boundaries and expectations.
• Handle conflict or tension with tact and consistency.
• Manage responsibilities without micromanagement or guesswork.
• Maintain appropriate digital conduct and etiquette.
• Build trust through reliability and thoughtful communication.

Who is this Course For

• Early-career professionals setting a strong behavioural tone.
• Remote workers balancing independence with visibility.
• Managers reinforcing cultural standards within their teams.
• Employees adapting to new professional environments.
• Contractors managing multi-client communication.
• Office staff improving interdepartmental coordination.
• Jobseekers preparing for professional workplace settings.
• Anyone who's ever hit 'Reply All' by mistake.

Career Path

• Office Administrator – £26,000 average salary
• Executive Assistant – £32,000 average salary
• Team Coordinator – £28,000 average salary
• Operations Support Officer – £30,000 average salary
• Personal Assistant – £31,000 average salary
• Project Coordinator – £33,000 average salary