Free

Workshop on conflict resolution

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85 York St, Marylebone, London W1H 4QA

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During this one day workshop on Conflict Resolution, wewill look at the best practise skills for dealing with these challenging situations.

Ateendees will learn how to:

  • Understand what Conflict Management actually is and how it manifests itself in their workplace

  • Differentiate between conflict and confrontation

  • Analyse the different conflict management strategies, their particular preferences and which style would be more appropriate in particular circumstances

  • How you can create further conflict if you don't handle the situation effectively

  • Tackle conflict in its earliest stages to prevent it becoming too large to handle

  • Effective listening skills

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85 York St, Marylebone, London W1H 4QA

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