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WorldHost - Principles of Customer Service

Monica Or - Star Quality Hospitality

WorldHost - Principles of Customer Service

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Monica Or - Star Quality Hospitality

Monica Or is the founder of Star Quality Hospitality and works operationally with the owner / managers of independent hotels and restaurants who need assistance with common hospitality issues such as ineffective systems and procedures, staffing problems and  unhappy guests. She will work with you to put together a strategy that you can implement yourself so you move away from your complaining guests and move towards a profitable business that can be run without you constantly being there. 

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WorldHost - Principles of Customer Service
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