£26.40

WVLTAG Customer Service Training - Waveney Inn

Event Information

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Date and Time

Location

Location

The Waveney Inn at Waveney River Centre

Staithe Road

Beccles

NR34 0DE

United Kingdom

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Refund Policy

Refund Policy

Refunds up to 7 days before event

Event description

Description

Customer Service Training worth over £90!

Plus Accredited City & Guilds Qualification for Level 2 Award in Principles of Customer Service in Hospitality, Leisure, Travel and Tourism.

Only £22.00 + VAT per person

(includes accreditation & booking fee)


This one-day training course covers core customer service skills, as well as the latest techniques and best practice.

Participants will:

  • develop proactive communications skills.

  • recognise different customer expectations and how to meet them.

  • better understand their frontline sales and service role.

  • be confident in effectively tackling difficult situations.

  • learn why teamwork is vital in a customer-facing environment.

Other dates and locations available:

Beccles - 22nd May 2019

Halesworth - 26th June 2019

Diss - 23rd July 2019

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Date and Time

Location

The Waveney Inn at Waveney River Centre

Staithe Road

Beccles

NR34 0DE

United Kingdom

View Map

Refund Policy

Refunds up to 7 days before event

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