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Zendesk & Premium Plus Presents: AI and the Future of Customer Service

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De Merodelei 1

1 De Merodelei

2018 Antwerpen

Belgium

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Artificial intelligence, or AI, is transforming the customer experience. Questions that once could only be answered by a human on the other end of a phone line can now be answered just as fast and accurately by a chatbot, virtual assistant, or automated message. For once, a personalised customer experience, on-demand and at scale, doesn’t have to come at the expense of adding more processes, people, and line-items.

Join Zendesk & Premium Plus to hear more about AI and how this transformation will affect the future of customer service as we know it.

Agenda:

2pm: Arrival and Registration

2.15-2.45pm: Premium Plus & Zendesk Welcome and Presentations

2.45-3.15pm: Mobile Viking Presentation

3.15-3.30pm: Break

3.30-4.15pm: Zendesk demo and presentation - AI & Chat bot, Answer bot & Roadmap

4:15pm- 4:45pm: Panel discussion or roundtable discussion

4:45-5:00pm: Closing remarks

5:00-6:00pm: Networking drinks


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Date and Time

Location

De Merodelei 1

1 De Merodelei

2018 Antwerpen

Belgium

View Map

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