Actions and Detail Panel
Zia Chishti, Align Technologies, TRG, Afiniti, Speaks at TELL, London
Wed, October 19, 2016, 6:45 PM – 9:00 PM BST
Zia Chishti, founder of Align Technologies, TRG, Afiniti
Time: 6:45-9:00 PM on 19 October, 2016
Location: WLT, London Business School
Note: Doors will close at 7pm in order not to disrupt the event. Due to the high demand, please only take a ticket if you can make the event.
The TELL Series is excited to welcome Zia Chishti, founder of three successful businesses, to London Business School.
Zia was born in the USA and moved to Pakistan as a young boy, where he remained through high school. He attended Columbia College in New York, after which he worked for Morgan Stanley in both London and New York. He obtained his MBA from Stanford, where he also founded his first venture.
Like many great businesses, Zia’s first company was born from personal experience. After a stint in braces, he decided that there must be a better way, and founded Align Technologies, the creator of Invisalign. The company raised $250 million in funding and successfully reached an IPO. However, Zia’s commitment to creating jobs in Pakistan brought him into conflict with his board after 9/11, and he was forced out.
From the remnants of the Pakistan office, Zia was able to salvage the call centre operation and create The Resource Group. TRG grew quickly and pursued a strategy unique to outsourced call centre operators: they acquired call centers in America. This gave TRG a toehold in the American market and allowed the Pakistani company to access existing customers, rather than having to convince new ones.
Today Zia is Chairman of TRG and Chairman and CEO of Afiniti, a company that is using applied artificial intelligence to pair customers and call centre agents more efficiently.
FREE of charge, however, you need to register below to attend.
If you can no longer attend the event, please cancel your ticket as soon as possible via Eventbrite (click here for instructions: http://help.eventbrite.co.uk/customer/en_gb/portal/articles/581556).
Wednesday, 19 October, 2016
• 6.45pm – Registration
• 7.00pm – Event Commences
• 8.00pm – Networking Reception
Our events are often oversubscribed. Please cancel your ticket if you can no longer attend to give that opportunity to someone else.
London Business School, Regents Park, NW1 4SA
Please arrive before 6:40pm to check off your name and collect your name badge at the registration desk in the Sainsbury reception at London Business School. You do NOT need to print this ticket.
LBS students, please bring your LBS name badges to the event. In the interest of the environment, we will only print name badges for non-students. Thank you for understanding.
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