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Engage Customer

Engage Customer – who we are, what we do 
Launched in the summer of 2009, Engage Customer has, over the past five years, continuously extended, expanded and refined its leading-edge programme of activities and services in the fast-paced customer and employee engagement marketplace – both online and offline. 
The critical role played by employee and customer engagement to business performance and profitability is being increasingly recognised by organisations across the globe. Our aim is to be the first port of call for both end users and vendors in this burgeoning business sector. 
The Engage Customer portfolio includes: 
•the hugely successful Directors and Leadership Forums 
•our annual Customer Engagement and Outsourcing Summits 
•the prestigious Engage Awards 
•our topical, well attended and highly entertaining webinars and leadership round table debates
•our highly respected weekly newsletter
•the popular Engage Customer video channel, including webcasts, updates and interviews all firmly underpinned by our website, 
Engage Customer delivers deep insights, practical initiatives, world class best practices, and selected contacts for buyers and sellers across all media formats. Importantly, and unlike other media organisations, we identify market needs and closely engage with our clients helping them drive up their business performance.  
We are dedicated to customer service excellence and helping businesses improve their bottom line through more effective Customer and Employee Engagement strategies and operations. We also ‘practice what we preach’ and use the same principles for all our media services. 



Engage Business Media 
Nicholson House 
41 Thames Street 
KT13 8JG 


Mainline:                                                               +44 (0)1932 506 300
Steve Hurst:             +44 (0)1932 506 304


Nick Rust:                    +44 (0)1932 506 301


Katie Donaldson:           +44 (0)1932 506 302




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