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Making Every Contact Count - North West London

Free 'Making Every Contact Count' (MECC)  training

For anyone who works directly with North West London residents, particlualry if you are in the NHS, local authority, voluntary sector or provider services

 'An entirely different and useful learning'

'Really useful and thought-provoking. Turning the old ways on their head'

Evaluation Wordle

Out of 585 evaluations received to date (31/03/2018) 83% rated the training 9 or more out of 10 and 96% improved their confidence and competence to deliver MECC.


Making Every Contact Count (MECC) is about taking every opportunity to ask, assist and advise people about their lifestyles, particularly about:

  • smoking
  • alcohol
  • physical activity
  • healthy eating
  • mental wellbeing


It is not nagging or harrassing or telling people what to do. Instead it uses evidence-based methods to empower and enable people to make the changes they choose.

After the training you will receive a certificate.


You can book your choice of training date here, or if you'd like to discuss bespoke training for your team (or anything else about the training) please contact or call Nell Blane (Health Training Coordinator) on 0208 825 5683 / 07715 234546.


MECC Training is run by Ealing Council Public Health Department. By booking you consent to our privacy notice which you can find at


Our courses are evaluated using Survey Monkey to follow participants up after three and six months. By booking you consent to being followed up in this way. To do this, we provide Survey Monkey with your email address only so that they can send you the survey. Your responses are anonymous. You can view Survey Monkey's privacy policy here:


If you would like to augment the face-to-face training, or are unable to attend, you may like to do MECC e-learning. There is a good programme at It has four modules each of 20 minutes, and you receive a certificate for each one.

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