Set up the Organizer App on your phone or tablet

• Download the Eventbrite Organizer app
• Log in and navigate the app
• Set up your device to use at the door

Download the Eventbrite Organizer app

The Eventbrite Organizer app is available for iOS and Android devices. Your device must meet the following requirements:

• iOS: 14.0 or later

• Android: 5.0 and up

Log in and navigate the app

Log into the app

Open the app and log in to your Eventbrite account. The username and password are the same that you use to log in on the Eventbrite website.

The first time you log in, you'll need to select your organization and event.

Review your dashboard

The dashboard shows you an overview of sales and check-ins. Tap the icon in the top right to adjust what appears on your dashboard.

Manage your event

Go to the navigation menu at the bottom of your screen (iOS) or the menu in the top left (Android) to manage orders, sell tickets, and scan tickets.

Review your settings and change events

To see more options, tap the icon at the top left.

• Tap your organization name to switch organizations.

• Tap your event name to switch events.

• Tap Settings to change sell or check-in preferences, name your device, and log out.

For Android devices, choose between Event settings, which just affect that event, and Device settings, which affect all activity on this device.

Set up your device to use at the door

Before your event, determine how you want to manage onsite activities. Consider how many entrances you need, how attendees will check in and buy tickets, and what equipment you'll need. Then make sure your devices are able to complete all necessary functions.

Create an "at the door" role

If there are other members of your team checking in attendees and selling tickets at the door, create a role for them using team management. You can choose which actions they can perform and limit the information they can access.

Choose how attendees pay

If you plan to sell tickets at your event, review your payment methods. Go to your Settings and select Payment methods. You can turn on cash, check, or other offline payment methods. You will also be able to accept credit or debit cards by manually entering the card information or setting up tap to pay (US only).

Connect a printer to print physical tickets

If you have a Boca or Star printer, connect it in your Settings. You can then print tickets on demand.

Rent equipment

If you need additional printers, scanners, or other box office equipment, visit one of Eventbrite's partners:

• Vernon Computer Source: available in the US, Canada, United Kingdom, and select European countries.

• One World Rental: available in the US, Canada, United Kingdom, Australia, New Zealand, and select European countries.

• Fello: Available in the US and Canada