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Cancel your free registration

Updated by Support

Category: Attending an Event

You can cancel your free tickets to an event before the event starts. Go to "Tickets," select your order and choose "Cancel Order". If you want to cancel a single ticket in your order, eblink{contact the event organizer=>https://www.eventbrite.com/support/articleredirect?anum=3275}.

NOTE: If you paid to attend, eblink{request a refund from the event organizer=>https://www.eventbrite.com/support/articleredirect?anum=3399} instead.

<h2 id="01">1. Go to your order.</h2> <p>eblink{Log in=&gt;https://www.eventbrite.com/login target=_blank} to your Eventbrite account. Then go to &quot;Tickets&quot; and click on your order.</p> <h2 id="02">2. Choose &quot;Cancel Order&quot;.</h2> <ul><li><b>Desktop</b> — Select &#39;Cancel Order&quot; (next to your order details). Then choose “Yes, cancel this order&quot;.</li><li><b>Eventbrite app</b> — Select the three-dot menu in the upper right corner and tap “Cancel order”.</li></ul> <h2 id="03">3. Check for an email from Eventbrite.</h2> <p>The attendee and event organizer receive an email to confirm cancellation.</p>

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