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How to collect information from all event attendees

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You can collect information from all your attendees when they register, either online or on-site. Information can be optional or required, and you can even create your own custom questions for attendees to answer. From your event's Manage page, just go to the "Order Form" to collect addresses, work information, ages, and more.

TIP: eblink{Learn how to export an Attendee Summary report=>}, complete with information collected from your attendees.

1. Go to your Manage page.

Event creators can log into their Eventbrite account eblink{here=> target=_blank}. Then select your event.

2. Go to "Order Form" (under Order Options).

3. Choose "Each Attendee" (under "Collect information from").

NOTE: If you only collect information from the "Buyer Only," the same name and email address will appear on all tickets in an order with multiple tickets.

4. Collect whatever information you'd like.

We'll always collect an attendee's first name, last name, and email address. Click the "Customise Checkout questions" toggle for several other question choices. Then select the options under "Information to collect".

TIP: If the information you need doesn't show, eblink{create your own custom questions for attendees=>} to answer. You can even ask custom questions by ticket type!

5. Optional: Disable editing capabilities, or disable refund requests.

With the options above "Save," you can eblink{disable the ability to edit registration information=>} or eblink{disable refund requests=>}.

TIP: Want to sell merchandise and additional items for your event? eblink{Learn how to create Add-Ons=>}?

6. Click "Save".

NOTE: The more information you collect, the longer it takes for attendees to register. eblink{Learn how to increase the time limit that attendees have to complete a registration=>} (set to 8 minutes by default).

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