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Edit or delete the automatic reminder email

Eventbrite LogoUpdated by Devin W

Category: Promotional Tools & Email Invitations

Eventbrite automatically creates a reminder email for your published events. For online events, these reminder emails link to your online event page. You can edit or delete this email by going to "Emails to attendees" (under "Manage attendees").

<h2 id="01">Check this first.</h2> <p>☑️ For in-person events, Eventbrite automatically sets up a reminder email that goes out 48-hours before the event.</p> <p>☑️ For online events, Eventbrite automatically sets up 3 reminder emails that go out 48 hours, 2 hours, and 10 minutes before the event. Each reminder email includes a link to your <a href="https://www.eventbrite.co.uk/support/articleredirect?anum=19996" target="_blank">online event page</a>.</p> <h2 id="02">1. Go to your Event Dashboard.</h2> <p>Log in to Eventbrite and go to <a href="https://www.eventbrite.co.uk/organizations/events" target="_blank">Manage my events</a>. Then select your published event.</p> <h2 id="03">2. Go to &quot;Emails to attendees&quot; (under “Manage attendees”).</h2> <p>If you have a <a href="https://www.eventbrite.co.uk/support/articleredirect?anum=41565" target="_blank">recurring event</a>, choose a date under &quot;Occurrences&quot; first.</p> <p class="text-small l-pad-vert-2 l-pad-hor-2 card l-mar-top-2"><b>NOTE</b>: If you don&#39;t see this option, make sure the account owner has given you permission to email attendees in their <a href="https://www.eventbrite.co.uk/support/articleredirect?anum=41413" target="_blank">organisation settings</a>.</p> <h2 id="04">3. Edit or delete the automatic reminder email.</h2> <p>The automatic reminder email&#39;s default subject is &quot;Reminder for [your event name]&quot;. Click the subject to see a preview.</p> <p>Under <b>Quick links</b>, you can:</p> <ul><li>Click <b>Edit</b> to add a custom message, change the reply-to email, or adjust its other settings.</li><li>Click <b>Delete</b> to remove this automatic reminder email.</li></ul> <p>You can also <a href="https://www.eventbrite.co.uk/support/articleredirect?anum=3327" target="_blank">create your own reminder emails</a>.</p>

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